ISSUE

Unable to locate the Billing Portal

RESOLUTION

The Billing Portal for Rightworks Transaction Pro Online has been moved! We have recently made some changes to the interface that have changed the location of billing-related options. 

The articles below outline the tasks that would be performed in the Billing Portal previously and have been updated to reflect the new location of these options. 

• Update or Add Payment Method to Transaction Pro Online Subscription
• Cancel a Transaction Pro Online Subscription
• Change Subscription Plan for Transaction Pro Online
• View and Download Billing Invoices from Transaction Pro Subscription
• User Types for Transaction Pro Online
• Manage Users in Transaction Pro Online
• Manage Companies on a Transaction Pro Online Subscription
• Connect QuickBooks Online Accountant to Transaction Pro

If you have any trouble please contact our support team at [email protected].