Nov 04, 2025
MESSAGE
"The sum of split amounts must be equal to 0"
RESOLUTION
This message appears because the sum of the Journal Entry does not net to zero.
Below are some things to check to resolve this error message:
- Make sure that each line of the Journal Entry has the same value mapped to the field RefNumber and that the lines of the same Journal Entry follow sequentially in the import file.
- Open the file in Excel and ensure that the total of the Journal Entry equals zero. Debits should be expressed as a positive number and credits as a negative number.
- Expand the number of decimal places in the number column and then sum up the column. It could be a rounding issue.
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