Customer Address Being Cleared on Import

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Home > Resolutions for Transaction Pro Importer Issues > Desktop Importer > Customer Address Being Cleared on Import

Jul 07, 2019

3209

ISSUE

When importing Invoices or Sales Receipts, the Customer Address is being cleared.

RESOLUTION

Verify that the Option to CLEAR TRANSACTION BILL TO/SHIP TO ADDRESS WHEN IMPORTING is not selected in the OPTIONS on the BASIC tab (see image below).

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