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Not All Fields Import with Employee List Import
QUESTION When importing Employee List into QuickBooks Desktop (QBDT) using Transaction Pro Importer, not all fields are importing correctly? RESOLUTION When first connecting Importer to the QBDT company file, be sure to select the option ALLOW THIS APPLICATION TO ACCESS SOCIAL SECURITY NUMBERS, CUSTOMER CRED…
Replace Transactions in QuickBooks using Transaction Pro Importer
You can easily replace existing transactions in QuickBooks with the new data in your import file using Transaction Pro Importer. On the first screen of Transaction Pro Importer, select the "Options" button. Then, on the "Basic" tab, select the option: Replace transactions with matching reference numbers (i.e. Invoic…
Locate Computer Name
QUESTION How do I find my computer name? RESOLUTION Occasionally when researching activation or other issues, Rightworks Transaction Pro Support may ask for the computer name. Please reference this MICROSOFT ARTICLE for instructions on how to locate the computer name. The article explains the process for e…
Use a SQL Data Source with Rightworks Transaction Pro Importer
QUESTION Can a SQL data source be used with Rightworks Transaction Pro Importer? RESOLUTION To connect to a SQL data source, follow the steps below: * In Importer, choose DSN for the file source and then click CONNECT * Select the MACHINE DATA SOURCE tab * Click NEW * An error message will appear that…
Rightworks Transaction Pro Importer Not Logged In After Launching
ISSUE After launching Rightworks Transaction Pro Importer, the system does not log in. RESOLUTION If the Importer is not logging in, this could be because the Internet Security settings for the computer are set too high. Security settings need to be set to medium or lower.
Import Microsoft Access Data Files into QuickBooks using Rightworks Transaction Pro Importer
QUESTION Can Microsoft Access files be imported into QuickBooks Desktop using Rightworks Transaction Pro Importer? RESOLUTION Yes, Transaction Pro Importer can import a Microsoft Access database that has the extension .mdb
Error 9999002 - Decrypt String: Bad Data
MESSAGE "Error:9999002 - Decrypt String: Bad Data" RESOLUTION This message appears because the Rightworks Transaction Pro user does not have write permissions to the folder c:\program data. The user must have full write permission on this folder. Additionally, write permissions to the folder c:\Documents and…
Inventory Advanced Pricing Rules
QUESTION Can Rightworks Transaction Pro Importer import Advanced Pricing Rules into QuickBooks Enterprise (QBE)? RESOLUTION At this time, Importer cannot import Advanced Pricing Rules into QBE.
An Invalid Enumeration String was Supplied - Rightworks Transaction Pro Deleter
MESSAGE Error in frmMain: Function GetDeposits Line 2670 An invalid enumeration string was supplied (Error #-2147220496) Received when exporting or deleting Deposits RESOLUTION If this message is received when either using the Rightworks Transaction Pro Exporter or Deleter, it is due to the fact that th…
Transaction Line Detail is not Exporting
QUESTION When exporting transactions, why are the transaction lines (ie. Expense Accounts and/or Items) not also exporting? RESOLUTION If the detail lines of the transaction are not seen in the exported file, make sure that the box is not checked next to SUPPRESS TRANSACTION LINES. When this box is checked, …
