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Print Components of Group Item on Imported Transaction
QUESTION Can the components of a Group Item be printed on a transaction that has been imported with Rightworks Transaction Pro Importer for QuickBooks Desktop (QBDT)? RESOLUTION When a Group Item is imported on transaction import (Invoices, Sales Orders, Sales Receipts, etc), whether or not the components pr…
Import Credit Memos with To Be Printed Selected
QUESTION When importing Credit Memos, how is the option to Print Later selected? RESOLUTION When importing Credit Memos into QuickBooks Desktop (QBDT) using Rightworks Transaction Pro Importer, a value of Y must be imported for the QB field TO BE PRINTED on the import map. A value of Y may also be entered as…
Error Validating Detail Lines: At Least One Detail Line is Required
MESSAGE " Error validating Detail Lines:At least one detail line is required" RESOLUTION If importing Expenses on the transaction, make sure that data is mapped to both QuickBooks fields EXPENSEACCOUNT and EXPENSEAMOUNT. If importing Items on the transaction, make sure that data is mapped to both QuickBo…
Overpayments on Invoices in QuickBooks Desktop
QUESTION Is there a way to set Rightworks Transaction Pro Importer Importer to not process payments if it will result in an overpayment? RESOLUTION No, QuickBooks Desktop (QBDT) will make any overpayment a credit on the Customer's account. POSSIBLE WORKAROUND Use Transaction Pro Exporter to export …
Can Attachments be Imported into QuickBooks Desktop?
QUESTION Can Rightworks Transaction Pro Importer import attachments into QuickBooks Desktop (QBDT)? RESOLUTION Importer cannot import attachments into QBDT at this time.
An Invalid Enumeration String was Supplied - Rightworks Transaction Pro Exporter
MESSAGE Error in frmMain: Function GetDeposits Line 2670 An invalid enumeration string was supplied (Error #-2147220496) Received when exporting or deleting Deposits RESOLUTION If this message is received when either using the Rightworks Transaction Pro Exporter or Deleter, it is due to the fact that th…
Working in QuickBooks Desktop While Importing
QUESTION Can users continue to work in QuickBooks Desktop while importing with Rightworks Transaction Pro Importer? RESOLUTION Yes, multiple users can be working in QuickBooks Desktop while importing. Also, QuickBooks Desktop does not need to be in single-user mode when processing imports with Importer.
Transactions or List Items are not Being Deleted
ISSUE Selected transactions or list items are not being deleted when using Rightworks Transaction Pro Deleter. RESOLUTION If selected transactions or lists are not being deleted in QuickBooks company file, check the following: * Make sure that the transactions or lists are actually being selected to be d…
Import Accounts Instead of Items on Sales Transactions
QUESTION How can a sales transaction such as Estimate, Invoice, or Sales Receipt post to a General Ledger (GL) Account instead of an Item when importing into QuickBooks Desktop (QBDT) with Rightworks Transaction Pro Importer? RESOLUTION In QBDT, Intuit does not allow a GL Account to be used on sales transact…
CenterCard Employee Reimbursement Import into QBDT
The following are instructions for importing the CenterCard Employee Reimbursement Report into QuickBooks Desktop (QBDT) using Rightworks Transaction Pro Importer. After downloading an Employee Reimbursement Report from CenterCard , log into QBDT. Open Transaction Pro Importer and select the file to import i…
