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Showing articles from Desktop tag

Concur Employee Expense Reimbursement Import into QBDT

The following are instructions for importing the  Concur  Employee Expense Reimbursement Report into QuickBooks Desktop (QBDT) using Rightworks Transaction Pro Importer. After downloading an Employee Expense Reimbursement Report from  Concur , launch Transaction Pro and select to IMPORT. Open Transaction Pr…

Add User Defined Fields to Rightworks Transaction Pro Exporter

QUESTION Can additional User Defined Fields (UDFs) be added to an export with Rightworks Transaction Pro Exporter for QuickBooks Desktop (QBDT)? RESOLUTION Often times when exporting a file to send to another party, additional data columns will be needed for static value such as to add a company identifier o…

Auto Assign Transaction Numbers - QuickBooks Desktop

QUESTION How can it be set so that QuickBooks Desktop (QBDT) auto assigns the next transaction number when importing with Rightworks Transaction Pro Importer? RESOLUTION On the first window of Importer, click OPTIONS. On the BASIC tab in the Transaction Reference Numbers section, select the option to LET QUI…

How to Import General Ledger Accounts on Transactions

QUESTION If importing a General Ledger Account on a transaction with Rightworks Transaction Pro Importer, should the Account Name or the Account Number or both be used? RESOLUTION If using Account Numbers, the import data should include either the Account Name or Account Number but not both. If posting to…

Saved Map Does Not Match One or More Fields

MESSAGE "Saved map does not match one or more fields from the current import file. Cannot load saved map. Please try loading the same file format used when creating the mapping or click the Load Map button to load a map for this file." RESOLUTION If this message is received when using Rightworks Transaction …

Allow Online Payment for Imported Invoice

Overview In TPro, certain fields labeled as  "AllowIPNPayments"  relate to the  Intuit Payment Network (IPN) . IPN was previously used for Intuit's Merchant Services. However, this service has been discontinued, and as a result, these fields in TPro are now deprecated and no longer functional. What This Means for T…

Order to Delete Transactions in QuickBooks Desktop

QUESTION When deleting transactions with Rightworks Transaction Pro Deleter, what is the order that transactions should be deleted? RESOLUTION When deleting transactions with Deleter, the related transaction must first be deleted. For example, QuickBooks Desktop (QBDT) will not allow an Invoice to be deleted…

Practical Uses for Static Values or Formulas in Rightworks Transaction Pro Importer

QUESTION What are some ways that the Static Value/Formula column can be used in Rightworks Transaction Pro Importer? RESOLUTION Transaction Pro Importer for QuickBooks Desktop (QBDT) has the ability to map either a Static Value or a Formula on the mapping window to use with the import file.  For more informa…

Rightworks Transaction Pro Desktop Will Not Open

Recent Windows updates may keep your Rightworks Transaction Pro application from launching. Please follow the steps below for either desktop or server to resolve: * Verify that all Windows Updates have been completely installed * Reboot the machine. This is a necessary step, whether for a desktop, laptop, or serve…

Invoice Import Error: WriteInvoice Subscript Out of Range

ISSUE When importing Invoice into QuickBooks Desktop (QBDT) using Rightworks Transaction Pro Importer, a Write Invoice error appears stating SUBSCRIPT OUT OF RANGE. The Invoice Import will complete, but the error appears for each Invoice during the import. RESOLUTION The issue is the result of a value be…

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