QUESTION How can a sales transaction, such as an Estimate, Invoice, or Sales Receipt, post to a General Ledger (GL) Account instead of an Item when importing into QuickBooks Online with Rightworks Transaction Pro Importer? RESOLUTION In QuickBooks Online , Intuit does not allow a GL Account to be used on …
QUESTION What import types should be used when importing sales into QuickBooks? RESOLUTION Below are brief descriptions of how Sales Receipts, Invoices, and Deposits work in QuickBooks. Sales Receipts Sales Receipt should be selected as an import type when the Customers pay at the same time that they p…
ISSUE When importing an Invoice into QuickBooks Desktop (QBDT) using Rightworks Transaction Pro Importer, a Write Invoice error appears stating SUBSCRIPT OUT OF RANGE. The Invoice Import will complete, but the error appears for each Invoice during the import. RESOLUTION The issue is caused by a value bei…
Overview In TPro, certain fields labeled as "AllowIPNPayments" relate to the Intuit Payment Network (IPN) . IPN was previously used for Intuit's Merchant Services. However, this service has been discontinued, and as a result, these fields in TPro are now deprecated and no longer functional. What This Means for T…
QUESTION How can an open Sales Order be linked to an Invoice during import? RESOLUTION Rightworks Transaction Pro Importer can link an open Sales Order to an imported Invoice with the use of the command line /INVOICESO=1 The information below discusses this option as well as some additional steps to be ta…
QUESTION How can the billing invoices from a Transaction Pro subscription for QuickBooks Online be viewed and downloaded? RESOLUTION To access the billing invoices for a Transaction Pro subscription, the user will need to have Billing Admin Access. Click MANAGE for the subscription that you wish to view i…
Many businesses use online shopping carts such as Amazon, eBay, Etsy, Magento, PayPal, and Stripe, just to name a few. With this, there are a lot of additional charges such as Discounts, Shipping, Handling and Sales tax on these orders. Within Rightworks Transaction Pro Importer for QuickBooks Desktop (QBDT), a whol…
ISSUE Sales Tax Code Does not Exist Error when Importing Invoices RESOLUTION To resolve, unmap the Sales Tax Item field and only map the Sales Tax Code field. It will pull the Sales Tax Item set up for the Customer automatically.
Below are the instructions to import JOOR sales transactions into QuickBooks Desktop (QBDT) as an Invoice using Rightworks Transaction Pro Importer. A sample map file is attached on the right-hand side of the screen to use with your JOOR Invoice Import. After downloading your order file from JOOR, log into QBDT. QB…
ISSUE When importing Invoices or Sales Receipts, the Customer Address is being cleared. RESOLUTION Verify that the Option to CLEAR TRANSACTION BILL TO/SHIP TO ADDRESS WHEN IMPORTING is not selected in the OPTIONS on the BASIC tab (see image below).