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Apply Vendor Credits to Bills or Bill Payments - QuickBooks Desktop
QUESTION How can Vendor Credits be applied to Bills or Bill Payments? RESOLUTION At this time, Rightworks Transaction Pro Importer cannot apply Vendor Credits during an import. These will need to be matched manually in QuickBooks Desktop.
QuickBooks Non US Versions - Tax Implications
NOTE: THIS POST ONLY IMPACTS QUICKBOOKS USERS FROM CANADA, UNITED KINGDOM, AND AUSTRALIA. USA USERS CAN IGNORE THIS POSTING. ISSUE As of 2008, Intuit dropped support for setting Tax1Total and Tax2Total via the QBSDK. Users who have been using these fields to set GST/PST (Canada) or VAT (UK) will no longer have …
Could Not Find Matching Invoice to Apply Payment
ISSUE When importing Receive Payments, Rightworks Transaction Pro Importer failed to find a matching Invoice in QuickBooks Desktop (QBDT) file even though the record does exist. Error message "Could Not Find Matching Invoice to Apply Payment" displays on the Transaction Log. RESOLUTION First, make sure th…
Specify QuickBooks Template for Transaction
QUESTION Can the Template Name be specified when importing transactions with Rightworks Transaction Pro Importer? RESOLUTION When importing with Importer, the Template Name can be specified or mapped to the Template field. If a template name is not specified during import, the import defaults to the last tem…
QuickBooks Reports That Can Be Exported Using Rightworks Transaction Pro Exporter
QUESTION Are there any reports that can be exported from QuickBooks Desktop (QBDT) with Rightworks Transaction Pro Exporter? RESOLUTION Transaction Pro Exporter includes reports that can be exported from QBDT. Below is a list of reports and their potential uses. Journal Report This Journal Report lists…
Installation Files for Rightworks Transaction Pro Deleter
Please use the link below to download and install Rightworks Transaction Pro Deleter. Version 8 These installation files are intended for use with already purchased products. If you need your activation information, please contact our support team by calling 888-297-6172 , using the chat button on this page,…
Error 9996001 – Get Computer Key
MESSAGE "Error: 9996001 – Get computer key: object reference not set to an instance of an object" RESOLUTION The issue is the result of the computer on which Rightworks Transaction Pro is installed not being serialized. Please make sure the required system files can be accessed so that the application can…
Import Bills and Checks with Amounts in Multiple Columns on Same Row
QUESTION If multi-line transactions are in columns instead of rows when importing Bills or Checks into QuickBooks Desktop (QBDT), how can the transaction be imported with Rightworks Transaction Pro Importer? RESOLUTION Importer has the option to import Bills and Checks as columns. These options are found on …
QuickBooks Report to Show What Was Imported
QUESTION Is there a report in QuickBooks Desktop (QBDT) that shows what was imported with Rightworks Transaction Pro Importer? RESOLUTION The most helpful report in QBDT for reviewing or auditing what has been imported with Importer is the Audit Trail report. It is available in QBDT under REPORTS > ACCOUNTAN…
Transaction Pro Application Suddenly Showing as Not Activated
ISSUE Rightworks Transaction Pro Importer, Transaction Pro Exporter, or Transaction Pro Deleter is suddenly showing as not being activated, even though it was previously activated. RESOLUTION For some reason, the Transaction Pro application believes it is being launched on a new machine, which is why the pro…
