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Support Options

QUESTION What are my support options? RESOLUTION At Rightworks Transaction Pro, your success is our top priority. Our eager team is available to offer top-notch support for any technical or sales queries. Connect with us Monday to Friday, from 9 AM to 9 PM ET: * Live Chat: Simply click the chat icon in t…

Automate Rightworks Transaction Pro Exports for QuickBooks Desktop

QUESTION Can exports using Rightworks Transaction Pro Exporter for QuickBooks Desktop (QBDT) be scheduled/automated? RESOLUTION For more advanced users that would like to schedule exports from QBDT, a full command line interface exists that can be used to start the process even if the QBDT company file is no…

Order to Import Transactions into QuickBooks Desktop

QUESTION What order do lists and transactions need to be imported into QuickBooks Desktop? RESOLUTION When importing lists and transactions into QBDT with Rightworks Transaction Pro Importer, the lists and transactions should be imported in the same order as they would be manually entered into QBDT. This is …

Set Up Multiple Users to Access a Server Installation of Rightworks Transaction Pro

QUESTION How do multiple users access Rightworks Transaction Pro when it is installed on a server? RESOLUTION Version 8 Version 8 is a per user license. Transaction Pro will need to be installed on the same server as the QuickBooks application is installed and launches. A shortcut needs to be created on e…

Rightworks Transaction Pro Exporter Command Line Codes

Rightworks Transaction Pro Exporter Command Line Codes Some additional features exist for Transaction Pro Exporter that are not included with the standard installation. These additional features can be accessed by adding Command Line Codes to the Transaction Pro properties. For more information about how to add a …

Disconnect Rightworks Transaction Pro from QuickBooks Desktop

Sometimes, it may be necessary to sever the connection between QuickBooks Desktop (QBDT) and Rightworks Transaction Pro Importer. No saved information will be lost when this function is performed. It only severs the connection and forces Importer to reconnect to QBDT the next time that it is launched. To disconnec…

Add Command Line Codes to Rightworks Transaction Pro

QUESTION How is a Command Line Code added to Transaction Pro Importer or Exporter? ANSWER For a complete list of Command Line Codes available for Importer, reference this  ARTICLE . For a complete list of Command Line Codes available for Exporter, reference this  ARTICLE . Version 8 If adding a Command…

Automate Rightworks Transaction Pro Import for QuickBooks Desktop

QUESTION Can imports using Transaction Pro Importer with QuickBooks Desktop (QBDT) be scheduled/automated? RESOLUTION For more advanced users that would like to schedule imports into QBDT, a full command line interface exists that you can use to start the process even if the QBDT company file is not open. Th…

Installation Files for Rightworks Transaction Pro Exporter

Please find and select the appropriate version below to download and install Rightworks Transaction Pro Exporter . These installations files are to be used for already purchased products with activation information. If you need your activation information, please email [email protected]. To download a tri…

Create a Map for Rightworks Transaction Pro Importer Desktop

Rightworks Transaction Pro Importer map files can be created to import transactions such as Invoices or Journal Entries and to import lists such as Price Levels, Customers, or Items into QuickBooks Desktop (QBDT). Below is a screenshot of the Importer mapping screen with more detailed information below it. …

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