You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Emails from our Customer Support team will be sent from [email protected].

To ensure you receive important updates without interruption, please add [email protected] to your safe sender list and mark it as “not spam.”

Showing articles from Desktop tag

Set Up Multiple Users to Access a Server Installation of Rightworks Transaction Pro

QUESTION How do multiple users access Rightworks Transaction Pro when it is installed on a server? RESOLUTION Version 8 Version 8 is a per-user license. Transaction Pro must be installed on the same server as the QuickBooks application and launched from it. A shortcut must be created on each user's remote…

Add Command Line Codes to Rightworks Transaction Pro

QUESTION How is a Command Line Code added to Transaction Pro Importer or Exporter? ANSWER For a complete list of Command Line Codes available for Importer, reference this  ARTICLE . For a complete list of Command Line Codes available for Exporter, reference this  ARTICLE . Version 8 If adding a Command…

Customer Address Being Cleared on Import

ISSUE When importing Invoices or Sales Receipts, the Customer Address is being cleared. RESOLUTION Verify that the Option to CLEAR TRANSACTION BILL TO/SHIP TO ADDRESS WHEN IMPORTING is not selected in the OPTIONS on the BASIC tab (see image below).

The Item History Could Not Be Locked

QUESTION The item history could not be locked RESOLUTION This message appears because one of the Items in the import file is being edited in the QuickBooks company file while the import is being processed. Once this Item is saved or closed in QB, the message will not appear.

Import Employee Expense Reimbursement to be Paid

Employee Expense Reimbursements may be imported into QuickBooks Desktop (QBDT) using Transaction Pro (TPro) Importer as either a Bill import type to be reimbursed at a later date or as an Check import type, if the reimbursement has already occurred. This article discusses importing as a Bill import type. For infor…

Desktop Data Dictionary: How Should My Data Be Mapped?

QUESTION How I should my data be mapped when importing into QuickBooks Desktop (QBDT)? RESOLUTION The attached Data Dictionary shows the types of lists and transactions that can be imported using Rightworks Transaction Pro Importer into QBDT, as well as the available and required fields for each import type.…

Delete Transactions and Lists from QuickBooks using Rightworks Transaction Pro Deleter

Rightworks Transaction Pro Deleter is a great tool to use to assist in cleaning up an existing QuickBooks Desktop (QBDT) company file. With Deleter, the transaction type or list to be deleted along with either a date range or a reference number range can be selected. **NOTE: It is suggested that you use the Delete…

Installation Files for Rightworks Transaction Pro Exporter

Please find and select the appropriate version below to download and install Rightworks Transaction Pro Exporter. Version 8 A free Trial Version is available on our Transaction Pro website . These installation files are intended for use with previously purchased, activated products. If you need your activ…

Export Positive Pay File with Transaction Pro Exporter

QUESTION Can a Positive Pay file be exported from QuickBooks Desktop (QBDT) with Rightworks Transaction Pro that can be sent to my financial institution? RESOLUTION In an effort to reduce fraudulent paper checks, most financial institutions offer a Positive Pay system that allows banks to match checks presen…

Incorrect Date Issue for Mac Users

ISSUE When importing with Transaction Pro Importer on a Mac computer, the dates import incorrectly. RESOLUTION Check to make sure that the 1904 date format is not turned on in Excel. If it is, it will cause dates to shift by 1462 days. The Excel setting is in different places depending on the Office versi…

scroll to top icon