View and Download Billing Invoices from Transaction Pro Subscription
QUESTION How can the billing invoices from a Transaction Pro subscription for QuickBooks Online be viewed and downloaded? RESOLUTION To access the billing invoices for a Transaction Pro subscription, the user will need to have Billing Admin Access. Click MANAGE for the subscription that you wish to view i…
Error Validating Sales Term ID: Required Field Not Specified
MESSAGE "E rror validating sales term ID: required field not specified" RESOLUTION This error message appears because a Sales Term was not specified and mapped to the field Sales Terms. QuickBooks Online requires that a Sales Term be mapped to the field. To resolve this issue, either a Sales Terms must be…
Import Purchase Orders into QuickBooks Online
Below is a screenshot of the Purchase Order screen in QuickBooks Online to help you get started. Please review the screenshot to ensure all available fields are noted. The Data Dictionary may also be referenced for Purchase Orders HERE . INSTRUCTIONS 1. Sign in via the Rightworks Transaction Pro online p…
Change Subscription Plan for Rightworks Transaction Pro Online
QUESTION How can a Rightworks Transaction Pro subscription for QuickBooks Online be changed to a different plan? RESOLUTION To change a Transaction Pro subscription to a different plan, the user will need to have Billing Admin Access. Before changing the subscription, it is best to edit the subscription n…
Import Undeposited Funds Deposits into QuickBooks Online
QUESTION: How are Deposit imports posted from Undeposited Funds when importing with Rightworks Transaction Pro Importer into QuickBooks Online? RESOLUTION: When importing Deposits into QuickBooks Online with TPro Importer, Deposits can be posted from Undeposited Funds. However, the Receive Payment or Sales R…
Export the Trial Balance Report from QuickBooks Online using Rightworks Transaction Pro Exporter
QUESTION Can the Trial Balance Report be exported with Rightworks Transaction Pro Exporter for QuickBooks Online? RESOLUTION When exporting transactions and lists from QuickBooks Online with Exporter, there is now the option to export the Trial Balance report. Below are the steps to export the Trial Balan…
Connect QuickBooks Online Accountant to Rightworks Transaction Pro
QUESTION How do I connect Rightworks Transaction Pro to a client's QuickBooks Online if I am using the QuickBooks Online Accountant version? RESOLUTION Connecting a QuickBooks Online company to Transaction Pro through a QuickBooks Online Accountant version is the same as connecting directly to a QuickBooks O…
Order to Delete Transactions in QuickBooks Online
QUESTION When deleting transactions with Rightworks Transaction Pro Deleter, in what order should transactions be deleted? RESOLUTION When deleting transactions with Deleter, the related transaction must first be deleted. For example, QuickBooks Online will not allow an Invoice to deleted until the related R…
Import Bill Payments into QuickBooks Online
QUESTION What are some helpful tips to know when importing Bills into QuickBooks Online with Rightworks Transaction Pro Importer? RESOLUTION Below are some helpful tips to keep in mind for the most common issues encountered when importing Bill Payments into QuickBooks Online using Importer. * The followi…
Using Rightworks Transaction Pro Deleter for QuickBooks Online
QUESTION How are list or transactions deleted using Rightworks Transaction Pro Deleter for QuickBooks Online? RESOLUTION To delete using Transaction Pro Deleter for QuickBooks Online: 1. Log in to the Transaction Pro website and click the DELETE icon. 2. On the DATA FILTERS tab, select the list…
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