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Showing articles from Online tag

Sales Receipt Import Fields for Rightworks Transaction Pro Online

TPro Field Name QuickBooks Online Field Name Required Character Type Character Limit Notes RefNumber Sales Receipt no Y Alpha-numeric 21 The Reference Number is the Invoice Number, but it also is how TPro and QuickBooks Online know which detail rows belong on the same transaction. Import mu…

Useful QuickBooks and Rightworks Transaction Pro Terminology Definitions

QuickBooks Terminology: * QBDT or QBD  – This is a short name for QuickBooks Desktop and includes Pro, Premier, and Enterprise. * QBE  – This is a short name for QuickBooks Enterprise. * QuickBooks in the Cloud  – This refers to QuickBooks Desktop being hosted on a remote server or QuickBooks Online. * Company…

How to Import General Ledger Accounts on Transactions

QUESTION If importing a General Ledger Account on a transaction with Rightworks Transaction Pro Importer, should the Account Name or the Account Number or both be used? RESOLUTION If using Account Numbers, the import data should include either the Account Name or Account Number but not both. If posting to…

Schedule QuickBooks Online Exports Using Rightworks Transaction Pro Exporter

QUESTION Can exports be scheduled with Rightworks Transaction Pro Exporter for QuickBooks Online? RESOLUTION When exporting transactions and lists from QuickBooks Online with Exporter, there is the option to configure and schedule the exports. The schedule can be one time or recurring. This option allows the…

Import Multi-Line Transactions into QuickBooks Online

QUESTION How does Rightworks Transaction Pro Importer know when there are multiple detail lines on a transaction when importing into QuickBooks Online? RESOLUTION Importer knows how to group multiple lines onto the same transaction when importing transactions such as Invoices, Bills, Journal Entries, et cete…

Deposit Import Fields for Rightworks Transaction Pro Online

TPro Field Name QuickBooks Online Field Name Required Character Type Character Limit Notes RefNumber   Y Alpha-numeric 100 Reference Number is  how TPro and QuickBooks Online know which detail rows belong on the same transaction. Import must be sorted  by this column prior to import. TxnDa…

Unfortunately An Internal Error Occurred While Processing Your Request

MESSAGE "Unfortunately an internal error occurred while processing your request" RESOLUTION If the above message is received when using Rightworks Transaction Pro Importer for QuickBooks Online, the Admin of the TPro subscription will need to disconnect and reconnect TPro by following the steps below: * …

Common Issues Importing Customers into QuickBooks Online

COMMON ISSUE RESOLUTION Sub-Customer Name Not Importing Sub-Customer Name must include full name with a colon between each level with no space on either side of the colon. Example: CUSTOMER:SUB-CUSTOMER See this  article  for more info. Wrong Currency Imports Multi-currency not turned on in QuickBoo…

Export the Trial Balance Report from QuickBooks Online using Rightworks Transaction Pro Exporter

QUESTION Can the Trial Balance Report be exported with Rightworks Transaction Pro Exporter for QuickBooks Online? RESOLUTION When exporting transactions and lists from QuickBooks Online with Exporter, there is now the option to export the Trial Balance report. Below are the steps to export the Trial Balan…

Import Bank Statements into QuickBooks Online

QUESTION Can Bank Transactions (Deposits and Checks) be imported together into QuickBooks Online with Rightworks Transaction Pro Importer? RESOLUTION Both Deposits and Checks can be imported together in a single import as a Bank Statement import type into QuickBooks Online with Importer. Below are some fo…

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